Our Culture

As a member of the North Shore Healthcare family, our center’s dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Court Manor Health Services’ goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

We have been serving Ashland and surrounding communities since 1972. Our center is in the heart of Chequamegon Bay in Ashland, Wisconsin with views of Lake Superior and is within walking distance to many wonderful restaurants and the historic main street district. We are conveniently located near the hospital and clinics.

In a recent customer survey, we are proud to report that 96% of residents indicated that their overall experience was good or excellent and they would choose Court Manor again if the need arose.

We recently were awarded a 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The Award Program has three levels: Bronze, Silver, and Gold. As a recipient of the Bronze – Commitment to Quality Award, we may now move forward in developing approaches and achieving performance levels that meet the Silver – Achievement in Quality Award criteria.

Leadership Team

Executive Director – Melissa Estain

“Working with residents in a skilled nursing setting is my passion. I enjoy that I am able to provide not only long-term care but also short-term rehab, and that I get to connect with so many people on a daily basis. When I am at work it feels like home.”

Director of Rehabilitation–Robyn Klaboe

“The older population, in general, are very hard working and appreciative. I always end my day feeling I made a difference in someone’s life and had a positive impact.”

Social Services and Admissions–Aubree Meyer

“I love being apart of a community and helping those around me. Working the healthcare field, I am able to make a significant difference in people’s lives. It only takes one act of kindness to make a difference in someone’s life and I strive to do that.”

Business Office Manager–Heidi Austin

“Being around people and the elderly is so fulfilling. I am happy to help residents and their families during this time to ensure a positive transition. There is never one day that is the same, and I always have a variety of residents that make me smile.”

Director of Nursing-Krystal Haegar

Testimonials

“I look forward to my therapy sessions. The therapists are always cheerful and concerned with their patients. Since I’ve been here the strength in my arms has improved tremendously. For me, this is important because I’m a double amputee. My goal is to stand with the use of my prosthesis. Thanks to the therapists in this program, I have achieved this goal.”

-Mary B.

“If it wasn’t for this therapy department I wouldn’t be walking. When I came in here I couldn’t even move my legs. When I came here I finally felt safe and hopeful.”

-Betty B.

“All of the rehab staff do an excellent job. They explain the reasoning behind my treatment and are very patient and positive. They may push me but for good reason. They want to challenge me so I can make gains and return home. I love them all.”

-Duane L.

“I have had therapy at Court Manor after a hip replacement. I found it to be very beneficial, very professional, both O.T. and P.T. They take you to a level much sooner than you could do on your own and make it fun too. I highly recommend this facility to anyone in need of therapy.”

-Ann R.